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Pharmacy
Maximise Pharmacy efficiency and increase sales with data-driven insights that enhance customer experience and optimise store performance.
Pain Points
Wait Time
Wait times can negatively impact the customer experience, especially when timely service is expected for health-related needs.
Seasonal Stock Fluctuations
Stock management challenges
Efficient Staffing
Challenges in efficiently allocating staff to meet customer needs, especially during high-traffic periods.
Dwell Times in Specific Areas
Without data on where customers spend the most time, pharmacies struggle to identify key products or areas that require attention.
Cross-Selling and Upselling
Miss opportunities for cross-selling and upselling when related products aren’t strategically placed together.
Customer Behaviour Insights
Lack detailed data on how customers engage with products and move through the store.
Solutions
Accurate Visitor Counts for Operational Efficiency
Insightable’s computer vision and Re-ID technology deliver precise visitor counts, enabling pharmacies to optimise staffing by matching schedules to peak times and reducing both wait times and labour costs. This insight also highlights low-traffic periods, allowing targeted promotions to capture missed sales opportunities efficiently.
Queue Management and 2D Floor Maps for Enhanced Customer Flow
Insightable’s 2D floor maps provide a comprehensive view of customer movement, helping pharmacies identify navigational bottlenecks and optimise aisle layouts. By reducing checkout congestion and improving customer flow, pharmacies can offer a smoother, more enjoyable shopping experience.
Heatmaps for Strategic Product Placement
Insightable’s heatmaps pinpoint high-traffic areas, guiding pharmacies on where to place seasonal items and promotional displays for maximum impact. By activating underutilised spaces, pharmacies can enhance product visibility and boost sales throughout the store.
Seasonal Demand Forecasting for Inventory Optimisation
Insightable’s historical data on customer flow trends helps pharmacies anticipate demand for seasonal products, such as cold and flu medications in winter. Pharmacies can adjust inventory and displays proactively, ensuring that essential products are stocked and accessible during peak seasons.
Customer Behaviour Insights for Personalised Engagement
Insightable tracks general customer interactions with displays and product areas, providing insights into customer preferences. With this information, pharmacies can adjust product positioning and promotion locations to align with customer interests, boosting engagement and encouraging more sales.
Seamless Integration with Existing Cameras
Insightable integrates smoothly with existing camera systems, delivering valuable analytics on customer movement and behaviour without needing additional hardware. This makes it an affordable, effective solution for pharmacies looking to enhance store performance with minimal investment.
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